Guardian Solutions: Privacy Policy

Introduction

Guardian Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website, use our services, or otherwise interact with us. Guardian Solutions provides real-time gunshot detection technology for a safer San Francisco. Our commitment to privacy is paramount as we strive to protect communities.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address when you contact us through our website or otherwise provide this information. For example, when you request a demo or sign up for our newsletter.
Non-Personal Information: We collect non-personal information, such as browser type, operating system, and website usage data. This information is aggregated and used to improve our website and services.
Usage Data: We collect information about how you use our website, including the pages you visit, the links you click, and the time you spend on our site. This data helps us understand user behavior and improve the user experience.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect your experience on our website.
Gunshot Detection Data: While our primary function is gunshot detection, we prioritize anonymity and data security. Any data collected related to gunshot events is anonymized and aggregated to protect the privacy of individuals and communities. We do not collect or store any personally identifiable information related to these events.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve Our Services: We use your information to provide, maintain, and improve our services, including our website and gunshot detection technology.
To Communicate with You: We use your information to respond to your inquiries, provide customer support, and send you updates and promotional materials. You can opt out of receiving promotional emails at any time.
To Personalize Your Experience: We use your information to personalize your experience on our website and tailor our communications to your interests.
To Analyze and Improve Our Website: We use your information to analyze website usage trends and improve the functionality and content of our site.
To Ensure Security: We use your information to protect the security and integrity of our website and services.
For Legal Compliance: We may use your information to comply with applicable laws and regulations.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect sensitive information transmitted online.
Access Controls: We restrict access to personal information to authorized personnel only.
Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
Secure Storage: We store personal information on secure servers protected by firewalls and other security measures.

Despite our efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Sharing Your Information

We may share your personal information with the following categories of recipients:

Service Providers: We share information with third-party service providers who assist us in providing our services, such as hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Law Enforcement: We may disclose your information to law enforcement agencies if required by law or legal process. We will only do so when we have a good-faith belief that disclosure is necessary to comply with the law, protect our rights, or protect the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
Affiliates: We may share information with our affiliates for internal business purposes.

We do not sell your personal information to third parties.

Your Rights

You have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information.
Objection: You have the right to object to the processing of your personal information.
Restriction: You have the right to request that we restrict the processing of your personal information.
Data Portability: You have the right to request that we transfer your personal information to another organization.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to this Privacy Policy, we will provide you with notice as required by law.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Guardian Solutions
555 Market Street, Suite 1200
San Francisco, CA 94105
Email: [email protected]
Phone: (415) 555-0100