Our Commitment to Accessibility
At Guardian Solutions, we firmly believe that digital accessibility is not just a legal requirement, but a fundamental right. We are committed to making our website and online content accessible to the widest possible audience, including individuals with disabilities. Our goal is to ensure that everyone, regardless of their abilities or the technology they use, can easily access and interact with our site.
We are continuously working to improve the accessibility of our website, following the principles of universal design. This means designing our content and website structure in a way that is usable by everyone, to the greatest extent possible, without the need for adaptation or specialized design.
Conformance Status
The Guardian Solutions website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines define requirements for designers and developers to improve accessibility for people with disabilities. Conformance to these guidelines helps make web content more accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these. We continuously monitor our site and make improvements as needed to maintain this level of conformance.
Measures to Support Accessibility
Guardian Solutions takes the following measures to ensure accessibility of our website:
- Integrating accessibility into our website design and development processes.
- Providing ongoing accessibility training for our content creators and website administrators.
- Regularly evaluating our website's accessibility through manual testing and automated tools.
- Using clear and simple language in our content.
- Ensuring our website is compatible with assistive technologies, such as screen readers.
- Providing alternative text for all images and other non-text content.
- Offering keyboard navigation and other input methods.
- Ensuring sufficient color contrast between text and background.
Specific Accessibility Features
We have implemented several features to enhance the accessibility of our website:
-
Semantic HTML: We use semantic HTML5 elements to structure our content, providing clear meaning and context to assistive technologies.
-
Alternative Text: All images and non-text content have descriptive alternative text, allowing screen readers to convey the meaning and purpose of these elements.
-
Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users with motor impairments to access all content and functionality.
-
Color Contrast: We maintain sufficient color contrast between text and background elements, ensuring readability for users with low vision or color blindness.
-
Resizable Text: Users can easily resize text without loss of content or functionality using browser settings.
-
Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find the information they need.
-
Forms and Labels: All form fields are properly labeled, and instructions are provided to assist users in completing them accurately.
Accessibility Feedback
We welcome your feedback on the accessibility of our website. Please let us know if you encounter any accessibility barriers while using our site. Your input helps us to continuously improve and ensure that everyone has a positive experience.
To provide feedback, please contact our Accessibility Team using the following methods:
- Email: [email protected]
- Phone: (415) 555-0100 (Please indicate you are calling about an accessibility issue)
- Mailing Address: Guardian Solutions, Accessibility Team, 555 Market Street, Suite 1200, San Francisco, CA 94105
We will respond to your feedback as quickly as possible and will take appropriate action to address any accessibility issues identified.
Known Limitations
Despite our best efforts, there may be some areas of our website that are not yet fully accessible. We are continuously working to address these limitations and improve the overall accessibility of our site. Some examples of known limitations may include:
- Older PDF documents that may not be fully tagged for accessibility.
- Certain third-party plugins or widgets that may not fully conform to accessibility standards.
- Areas of the site that rely on complex JavaScript functionality. We are actively working to ensure these are as accessible as possible.
Assessment Approach
Guardian Solutions employs a multi-faceted approach to assessing the accessibility of our website. This includes:
- Automated Testing: We use automated accessibility testing tools to identify potential accessibility issues on our website.
- Manual Testing: Our team of accessibility specialists conducts manual testing to evaluate the user experience for individuals with disabilities.
- User Feedback: We encourage users to provide feedback on their accessibility experiences, and we use this feedback to inform our improvement efforts.
- Third-Party Audits: We periodically engage third-party accessibility experts to conduct comprehensive audits of our website.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with the following agency:
Office for Civil Rights
U.S. Department of Justice
950 Pennsylvania Avenue, NW
Washington, DC 20530
Please note that filing a complaint with the Office for Civil Rights is a separate process from providing feedback to Guardian Solutions.
Compatibility with Browsers and Assistive Technology
Guardian Solutions website is designed to be compatible with a wide range of browsers and assistive technologies. We recommend using the latest versions of the following browsers for the best experience:
- Chrome
- Firefox
- Safari
- Edge
Our website is also designed to be compatible with common assistive technologies, such as screen readers, screen magnifiers, and voice recognition software.
Distribution of this Accessibility Statement
This accessibility statement is distributed through the following channels:
- A prominent link in the footer of every page on our website.
- A dedicated page on our website.
- Inclusion in our corporate communications materials.
Third-Party Content
Our website may contain links to third-party websites or content that are not under our control. Guardian Solutions is not responsible for the accessibility of third-party content. We encourage users to review the accessibility statements of any third-party websites they visit.
Accessibility Policy Review
This accessibility statement will be reviewed and updated on a regular basis, or as needed to reflect changes in our website or accessibility practices. The date of the last review is indicated below.
This statement was last updated on October 26, 2024.